Published On: May 17 , 2023|

The role of talent development in environmentally sustainable hospitality through the Conference Center

The study conducted in Scotland by Bratton¹, through the Palacio de Congresos, has shown that a talent development approach can play a key role in the creation of a pro-environmental culture and can contribute significantly to the long-term environmental sustainability of organizations. One of the lines of work favored by the Palacio de Congresos de València within its organizational culture is the promotion of talent as a driver of the development of its team’s capabilities and its commitment to environmental, social and economic sustainability. In this sense, the Palacio de Congresos de València is working on examining the role of strategic talent development in supporting environmental management in meeting tourism, as well as exploring its practical implications and human impact on the natural environment. At the organizational level, it refers to “performance in managing natural resources and the natural environment in the process of conducting business.” Labor organizations are often cited as major contributors to climate collapse. The creation of “green” organizations, including convention centers, involves pro-environmental workplace behaviors that encourage energy efficiency, waste reduction, recycling and water conservation, and incentivizes front-line workers to use alternative low-carbon forms of transportation. The findings emphasize the key role of leaders as change agents and in promoting sustainability and encouraging low-carbon behaviors in the workplace, with the involvement of employees. In this sense, the experience of the Scottish and València Conference Centers work along the same lines, allowing them to energize, through them, environmentally sustainable hospitality that strengthens their cities as the backbone of a circular economy and reinforcement to achieve the Sustainable Development Goals on the 2030 Agenda.


¹Bratton, A. (2018). The role of talent development in environmentally sustainable hospitality: A case study of a Scottish National Health Service conference centre. Worldwide Hospitality and Tourism Themes 10(1): 69-85.