To select the best product for this technically complex project, we worked hand in hand with a strategic partner, the Instituto de Biomecánica de Valencia (IBV). The IBV advised us on each of the criteria depending on a judgement of value as well as the technical solvency of the bidders, and quality of the products on offer, placing the main focus on comfort and usability and creating a cooperative link to guarantee the overall result of the process, from the stage prior to the publication of the specifications to the final verification of all the equipment installed.
In the initial stage, the IBV drafted the technical conditions of the specification under the premise of guaranteeing that the characteristics, requirements and evaluations included were the most apt for the correct selection of products and that they were adapted to the highest level of quality.
Throughout the project, the IBV undertook the management and analysis of the samples, as well as the associated technical documentation. During the experimental stages, the most important work was the analysis of comfort and ergonomics of the sample seating presented by bidding companies. To do this, studies with users in simulated environments were undertaken. In these, up to 50 people conducted use tests to assess the comfort of the samples offered, which lasted from 10 to 90 minutes. In addition, the ergonomic evaluation of each of the models presented, usability tests of fold out writing surfaces and desks, as well as the analysis of the pressures that each of the seats exerted on each participant when used, were carried out. With this information, the IBV drew up the technical report with the scores awarded to each bidding company in the criteria subject to evaluation, with the winning bid being the one submitted by Ascénder S.L.
Finally, the Instituto also took part in verifying the receipt, installation and - once installed - checks to ensure that they complied with all aspects of the specifications and those set out in the bid that was awarded the work.
José Solaz, scientific director of the IBV, talks about the pillars under which the reform of the stalls and balconies of Auditoriums 1 and 2 was planned.
“The IBV has developed protocols and tests to compare the seats from the point of view of comfort, usability and ergonomics. In these tests, we obtain subjective evaluations from a group of users with different sizes, shapes and modes of use, and we also obtain objective values that allow us to rank the seats in terms of comfort and usability".